Sheraton Grand Sydney Hyde Park hotel review (formerly Sheraton on the Park)
Hyde Park views and a polished service mark this grand Sheraton hotel as one of Sydney’s best five-star offerings.
Sheraton Grand Sydney Hyde Park boasts one of the best hotel locations in Sydney, being one block away from the shopping hub of Pitt Street Mall and across the road from Hyde Park. The hotel runs a smooth operation with five-star service whether it be at the concierge, in Feast restaurant or the newly renovated club lounge.
Traveller: Lisa Wagstaff
Room: Grand Executive Suite
Address: 161 Elizabeth St, Sydney NSW 2000
Date: December 2017
Best for: A grand hotel with seamless service and beautiful views of Hyde Park.
The Signature factor
Walk up the Sheraton on the Park’s Beauty and the Beast-style staircase and you will find yourself at Feast, Sydney’s best seafood buffet. It’s December so the restaurant is decorated for Christmas, my favourite decoration being a four-storey gingerbread house perched above the main attraction: the fresh seafood station.
Built in 1930 and becoming Sheraton on the Park in 1994, the property is one of the oldest ‒ and grandest ‒ hotel buildings in Sydney. There are 558 guestrooms including 50 suites, the highest number of any Sydney hotel. The rooms have views of Hyde Park or Sydney Harbour, or both. The hotel’s latest renovation was the brainchild of interior designer Joseph Pang of JPDC and will be completed in May 2018. The renovation also included the Sheraton Club Lounge, open to guests staying on the club floors, which has been refreshed to make better use of space and the 21st-floor views. The evening drinks and canapés are some of the most generous I have seen in a club lounge. There is a buffet of cheese, fresh seafood and quail legs.
Our check-in is seamless. We hand our car over to the valet and by the time we are at reception, the staff already have our name and booking open; all that’s needed is a credit card and we are off to our room on the 19th floor. The Christmas decorations at Sheraton on the Park are beautiful: large wreaths adorn the pillars of the porte-cochère, Christmas trees decorate the first floor, and lights run along the staircase railings. The dark marble of the hotel is glistening and every part of the large lobby is immaculate.
Fresh from the hotel’s $40 million renovation, the 70-square-metre Grand Executive Suite combines modern design with classical elegance. The lounge and study area is open and inviting with a plush L-shaped grey lounge under the large windows overlooking Hyde Park. There is a large desk with ample powerpoints for business travellers. Double doors open onto the bedroom with a king bed backed by a new stitched leather bedhead, stretching to the ceiling, and chaise longue to enjoy the view of St Mary’s Cathedral. Signature Luxury Travel & Style is the exclusive in-room magazine. The large marble bathroom is connected via a walk-in robe with three mirrors, a large bath and shower. All suites include complimentary access to the Sheraton on the Park’s Club Lounge.
Located on level 21 is Sheraton on the Park’s Royal Suite. The 205-square-metre suite has a guest bathroom, eight-person dining room, work area and living room with a five-metre-long window seat. My favourite feature is the oval bathtub with views of Sydney Harbour. The king bedroom has balcony access and floor-to-ceiling windows to enjoy the view from bed.
On my plate
Feast serves up a seafood smorgasbord. The Sydney rock oysters, Queensland tiger prawns and blue swimmer crab taste like they have been served straight from the Sydney Fish Market, and I can’t help but go back for seconds of the juicy crab. When I’ve had my fill of fresh seafood I move onto the warm food (good thing I skipped lunch), including sticky lamb ribs, lasagne, a whole baked salmon and roast potatoes, but it is the wood-fire pizza oven and carving station that catches my attention. Today’s meat is turkey complete with gravy, béarnaise or cranberry sauce. It’s an international buffet so you’ll also find dishes such as salmon sushi, chilli seafood stir fry and a noodle station where your selection is cooked in front of you. My sweet tooth is spoilt with a whole row of desserts from homemade vanilla bean ice-cream, mud cake, crème brûlée, panna cotta and the festive essentials of Christmas tree shortbread, pudding and custard. Most desserts are in bite-size pieces so you can try them all. And if you still have room after all that, check out the cheese station.
Feast is the best Sydney dining in the one restaurant, but is only one of the five dining options available. Sheraton on the Park’s Club Lounge offers a complimentary breakfast buffet and pre-dinner drinks and canapés. The Gallery is the perfect location for an afternoon high tea, while the Conservatory Bar has an outdoor terrace for sipping a cocktail while enjoying Hyde Park views. In-room dining is also available.
Highlights from the mini-bar
The complimentary Sheraton on the Park chocolates and half-bottle of Champagne Taittinger.
I wish I could take home…
A few kilograms of fresh seafood from Feast.
On The Park Rejuvenation Day Spa is located on the top level of the hotel. As we approach there is soft music playing, a nice touch before a massage, body treatment or facial. It is also here that you will find Sheraton on the Park’s fitness centre and swimming pool. The pool has a sunroof almost as big as the pool and an outdoor lounge area to take in the fantastic views of St Mary’s and the harbour beyond.
Enjoy complimentary breakfast in Sheraton on the Park’s Club Lounge followed by some time in the light-filled pool area having a swim or a session in the fitness centre before a massage at On The Park Rejuvenation Day Spa. In the afternoon, high tea at The Gallery is not to be missed.
In Sydney’s CBD the options are endless. Take a jet boat ride through Sydney Harbour, play golf at an award-winning course, take a seaplane to an exclusive restaurant in Sydney’s north or just spend the day shopping or strolling through the Royal Botanic Gardens and The Domain.
2017 TripAdvisor Certificate of Excellence
Michael Jackson married Debbie Rowe in the hotel’s presidential suite. In recent years Sheraton on the Park has accommodated Taylor Swift, the Kardashians and Channing Tatum.
Become an SPG member for free to earn points that can be redeemed on accommodation and food.
The overhead light in the shower is very bright.
Where to find Sheraton on the Park, Sydney
Located right in the heart of the CBD, Sheraton on the Park can be accessed by train, bus or taxi. St James railway station is only a two-minute walk from the hotel’s front door.