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Pullman Sydney Airport hotel review

Opening its doors in June 2016, Pullman Sydney Airport is the newest five-star hotel at the airport, the 15th Pullman property in Australia and Sydney’s latest luxury destination. This sleek and stylish property offers a plush sanctuary for some of the 40 million people who use the nation’s busiest airport every year.

Traveller: Andrew Mevissen

Room: Premium Superior
Address: 191 O’Riordan St, Mascot, 600 metres from the domestic terminal and three kilometres from the international terminal
Date: June 2016
Best for: Runway style 


The Signature factor

Often it’s the service more than the hardware that can wow hotel guests and that’s our impression at the Pullman Sydney Airport. The ever-smiling staff are discreet, attentive and ever-helpful, knowing what you want before you do. At the same time, they are affable and genuinely eager to hear about your travels. Collectively, the staff exude calm and grace – important factors when you’re on a flying visit!

The concept

Conceptualised by Australian designers, WMK Architecture, the Pullman Sydney Airport is the first internationally branded five-star new-build hotel at the airport. A member of the Accor Hotels network, this upscale hotel offers 229 rooms across 12 floors and boasts a tranquil and refined ambience deliberately designed to placate the frazzled nerves of both business and leisure travellers.

Pullman Sydney Airport

First impressions

An airy, glass-filled, flower-festooned lobby open to the hotel’s adjacent bar and restaurant welcomes guests, creating an unruffled, social and cosmopolitan mood far removed from airport frenzy. But it’s the warm, welcoming and efficient staff that impressed us most on arrival. That and that always pleasing fresh aroma of a brand-new hotel!

The room

Corridors on every floor replicate airport runways, complete with white lines – a fun touch at an airport hotel. Views extend over the airport from panoramic windows at the end of each corridor. Our spacious, contemporary-styled room offered floor-to-ceiling, double-glazed windows, a 122-centimetre, wall-mounted smart television, contoured lounge chair with ottoman, work desk, docking station, pillow menu, rain shower and a cool feature I’ve never seen before in a hotel – a brightly lit, glassed wardrobe cabinet that made it look as if your clothes were on display in a department store.

Pullman Sydney Airport

Top suite

Premium rooms on the highest floors come with complimentary entry to the hotel’s Executive Club Lounge which is a very pleasing place to be after a long flight with free drinks and canapés. The top executive suites (63 square metres) are double the size of standard rooms and come with a separate living room with a three-seat sofa, sweeping views over the city, airport and Botany Bay, a walk-in wardrobe and separate guest bathroom.

On my plate

Mobius Bar and Grill is an on-trend, airy, open-seating eatery open-jawed to the lobby on the ground floor. It’s alluring and sophisticated, and it’s here that you can enjoy dinner or breakfast. We called in room service for a TV dinner and the $19 club sandwich with chips won our thumbs up as did the bountiful, thoughtfully presented breakfast buffet at Mobius next morning.


Highlights from the mini-bar

Standard offerings and pricings: $8 beers, $4 soft drink, $6 juice and $6.50 Toblerone.

I wish I could take home…

The beautiful television in our room. The latest in design, smart technology and picture clarity – it made our home TV look prehistoric!

Staying in

Above the lobby is The Library, a wonderful and thoughtful sanctuary for all guests offering a place to relax and enjoy complimentary coffee, tea, water and reading material. For guests in premium rooms on levels 11 and 12, the nearby Executive Club Lounge is a step up with complimentary drinks and canapés from 5.30pm, all-day soft drinks, water and tea/coffee, fantastic service and screens showing updated flight arrival and departure times. There’s no pool but the gym, overlooking the kitchen garden, is one of the hotel gyms I’ve used with the latest Matrix equipment, free Evian water and the ability to choose what type of music is played through the speakers – very cool! There are also three meeting rooms accommodating up to 400 people – ideal if delegates are flying into Sydney.

Pullman Sydney Airport

Stepping out

The Pullman is located in a commercial precinct abutting Sydney Airport so it’s best to dine at the hotel’s own restaurant. Shuttles to the airport are $7 per person but if you’re flying domestically, why not get some exercise and fresh air and walk the easy 600 metres to the terminal like we did?

Celebrity sightings

As a swish, five-star hotel next to Sydney Airport, the chances of spotting celebrities, especially in the executive lounge, are pretty high.

Insider’s tips

Sign up to Accor’s loyalty programme and you can access free Wi-Fi, otherwise Wi-Fi at the hotel is $10 per day.


Pet peeves

The breakfast buffet was fantastic but labels to indicate what hot food was inside each cloche would have been helpful. The TV in the gym was locked into a US sports channel and the only mirror in the hotel room was in the bathroom but these are minor peeves in what is a very handsome property.

Where to find it

191 O’Riordan St, Mascot, NSW. Ph 02 8398 4600


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