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Park Hyatt Tokyo hotel review

Park Hyatt Tokyo was the first international hotel to open in Tokyo and promptly became the place to stay for A-listers, CEOs and sophisticated travellers. Designed by internationally acclaimed architect, the late Kenzo Tange, the hotel is situated on the top 14 floors of the 52-storey Shinjuku Park Tower with views of Tokyo city, Kanto Plain and Mt Fuji.

The facts

Traveller: Cara Wagstaff
Room: Park Deluxe Room
Address: 3-7-1-2, Nishi-Shinjuku, Shinjuku-ku, Tokyo 163-1055, Japan
Date: February 2017
Best for: Expansive views of Tokyo and a well-situated base to explore the cosmopolitan city.

The Signature factor

The highlight of my stay at Park Hyatt Tokyo was a romantic and intimate dinner at the New York Grill on the hotel’s top floor for Valentine’s Day. With tables said to have been booked out one year in advance, we were lucky to secure a table for a late supper. Exceptionally polite and attentive wait staff made our meal one to remember.

Park Hyatt Tokyo

The concept

Built in 2004, Park Hyatt Tokyo comprises 177 rooms including 18 Park Suites, one Governor’s Suite, two Diplomat Suites, one Tokyo Suite and one Presidential Suite.

Tange, who is considered to be the father of modern Japanese architecture, designed three tower buildings, each with differing heights and topped with a pyramid. The first offers a bamboo garden, the second a swimming pool and the acclaimed New York Grill restaurant the third.

The clean-lined design scheme features muted hues of deep green marble, brown and grey granite, and an abundance of windows and mirrors. The effect is high-tech and dramatic yet warm. The warmth comes from the fine woodwork, hand-tufted carpets, and woven natural fibre wall coverings.

Hong Kong-based American interior designer, John Morford delivers a consistent theme throughout the building reminiscent of a deluxe New York Penthouse. Morford designed the hotel to feel like a small, elegant, personal residence encased in Tange’s bold granite-and-glass sculpture.

There have been no renovations, except for the Tokyo Suite, since the hotel was built in 2004.

Park Hyatt Tokyo

First impressions

Intentionally cryptic and discreet signage for the hotel make it an attractive option for A-listers and CEOs. As I enter the lift and we begin our ascent to the 41st floor, the lights start to brighten. The next time I am in the lift heading downwards, I notice the lights dim.

The hotel is filled with museum-quality art with original paintings by Yoshitaka Echizenya and ceramics by Mieko Yuki.

Deluxe Room

The room

I am staying in a Park Deluxe Room on the 51st floor and, at 54.8 square metres, it is one of the largest hotel rooms in Tokyo. Each living space is designed as a contemporary private residence and features quality fabrics, woods, original artworks and a selection of books for both reference and pleasure.

The room is divided into a bedroom and living area with a separate bathroom and walk-in wardrobe. The main area is lit up with large windows overlooking the city and we manage to see Mt Fuji as it is a blue-sky day. The room has remote-control curtains, high-speed wireless internet, a desk, two phone lines and a 101-centimetre television. The extra-wide bed feels even larger than a king and is made up with 100% Egyptian cotton sheets and a down feather duvet.

The bathroom designed in marble and granite has a deep bath, separate shower and the quintessential Japanese high-tech toilet. Aesop amenities are available as well as a hairdryer, makeup mirror, 38-centimetre television above the bath, plush terrycloth and cotton yukata robes and cotton terry slippers.

Tokyo suite

Top suite

While Park Hyatt Tokyo’s top suite is technically the Presidential Suite, the Tokyo Suite is the true Park Hyatt experience.

Situated on the 50th floor, the 220-square-metre personalised residence offers a spacious living room, baby grand piano and a collection of over 1000 books.

But what truly takes my fancy is the bathroom with an over-sized green marble spa and private sauna.

On my plate

Chefs practise their art in the stunning open kitchen, drawing guests into the dining experience. Specialities include mega portions of duck from the rotisserie, fresh seafood and prime-quality Japanese beef. The 1800-bottle wine cellar-in-the-sky contains the largest selection of US wines in Japan. Each month, New York Grill highlights a noted US winery, featuring wines by the glass or by the bottle. Two set dinner menus, “Manhattan” and “Central Park”, also change monthly. New York Grill has three semi-private spaces, offering the perfect venue for intimate parties.

A last-minute booking into the New York Grill on the hotel’s top floor on Valentine’s Day was an exciting bonus. With a live jazz band, floor-to-ceiling glass windows showcasing a glimmering city skyline and giant paintings of New York scenes by Italian artist Valerio Adami, it begins to feel like I am in New York City.

I sip on a Santa Barbara 2013 Sauvignon Blanc and watch Chef de Cuisine Federico Heinzmann and his team prepare dishes in the large open-plan kitchen.
I opted for the Chickpea Curry with Tomato and Root Vegetables served with rice and my partner chose the Slow-Cooked Pork Belly with Spice Sauce and a Dry Apricot Compote.

The soothing jazz music from the bar next to the main dining room drifted in as we perused the dessert menu and decided on a tiramisu to share.

Highlights from the mini-bar

Complimentary items include a Nespresso machine with pods and a daily selection of teas. Purchasable items available are soft drinks, sparkling water, fruit juices, domestic beers, Champagnes and a range of light snacks.

COTP Park Hyatt Tokyo

Spa life

Overlooking Tokyo with views of Mt Fuji, Club On The Park dedicates more than 2100 square metres to create the ideal oasis for those wanting to work out.

With a pyramidal roof and floor-to-ceiling glass walls, the space ensures stunning views from almost every vantage point.

Popular workout times are early morning and sunset when the city’s neon lights compete with sunlight playing on the neighbouring glass towers and other buildings below.

Stepping out

Located in West Shinjuku, a major business and entertainment district in Tokyo, the hotel offers complimentary shuttle buses to Shinjuku station. We decide to make the most of our close proximity to wander the streets of Harajuku, window shop and take in the Japanese culture.

The hotel also offers suggested day trips or shopping experiences in Tokyo which are viewable here, alternatively, you can ask the friendly concierge staff for assistance.

The accolades


  • Travellers’ Choice Awards – Top 25 Hotels in Japan, #1 (2012, 2013, 2014)
  • Travellers’ Choice Awards – Top 25 Luxury Hotels in Japan, #1 (2013) #2 (2014)
  • Certificate of Excellence (2012, 2013, 2014)

Celebrity sightings

The hotel played a starring role in Sofia Coppola’s 2005 film Lost in Translation starring Bill Murray and Scarlett Johansson. For a brush with fame moment, you can sit where Murray sat at the bar or the window ledge where Johansson perched overlooking the metropolitan skyline.

Park Hyatt Tokyo


Insiders’ tips

The Peak Bar offers ‘Twilight Time’, a free-flowing cocktails and canapés package for only JPY4000 (excluding tax and 15% service charge) between 5pm and 8pm nightly with a DJ playing between 6pm and 10pm Wednesday through Saturday.

If only…

… I had more time to relax and explore the hotel and all of its dining options. Dining at Kozue, the traditional Japanese restaurant is on my bucket list for the next time I visit Tokyo.

Where to find Park Hyatt Tokyo

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